Crew Coffee Machine Maintenance
Here you will find Crew coffee machine cleaning guides, FAQ’s and troubleshooting along with general machine information.
To purchase any cleaning products please head over to our primary product supplier Beanmachines:
Crew Coffee Machine Milk System Cleaner - 1 Litre
£12.75
Daily milk system cleaner for the Crew CM50 and CM70.
Crew Coffee Machine Cleaning Tabs x 100
£24.59
One button maintenance daily cleaning tablets for the Crew CM50 and CM70.
Crew Coffee Machine Special Descaler Tablets 40 x 16g
£34.20
Descale tablets for Crew CM50, CM70 and CM90 machines using internal water tanks.
Crew CM50
Cleaning Guides
The following guide breaks down the One Button Maintenance into 8 quick and easy steps.
Crew CM50 Daily Cleaning - One Button Maintenance
The One Button Maintenance program is a complete cleaning cycle which must be performed every day to keep the Crew CM50 running in peak condition and to prevent performance issues and breakdowns.
For the daily One Button Maintenance you will need:
- Crew Coffee Machine Milk System Cleaner – available here
- Crew Coffee Machine Cleaning Tabs – available here
- Empty container of about 1 litre
- Access to clean water
The full Crew Coffee Machine cleaner range can be purchased via the Beanmachines website
Milk Dispensing Issues
The following guides will help you troubleshoot and remedy any milk dispensing issues.
Crew CM50 Milk Flow Adjustment
Adjusting the milk flow on the Crew CM50 is done via the milk frother contained within the dispensing head.
Symptoms: Milk flow is sputtering. Milk is too cold. Milk is too hot.
If the milk dial is turned too far clockwise or anti-clockwise the milk will start to sputter.
The milk flow on the Crew CM50 can be adjusted to accommodate for a variety of milks and to also change the temperature of the milk. A small dial on the milk frother can be turned clockwise to reduce the milk flow and increase the temperature. Turning the dial anti-clockwise will increase the milk flow and reduce the milk temperature.
The following short video shows how to adjust the milk dial:
Crew CM50 Milk Dispenser Cleaning
Symptoms: Milk flow is sputtering or entirely blocked.
Watch the short video below and ensure the dispensing head and frother is clean and clear from blockages.
Crew CM70 Cleaning Guides
Cleaning Guides
The following guide breaks down the One Button Maintenance into 8 quick and easy steps.
Crew CM70 Daily Cleaning - One Button Maintenance
The One Button Maintenance program is a complete cleaning cycle which must be performed every day to keep the Crew CM50 running in peak condition and to prevent performance issues and breakdowns.
For the daily One Button Maintenance you will need:
- Crew Coffee Machine Milk System Cleaner – available here
- Crew Coffee Machine Cleaning Tabs – available here
- Empty container of about 1 litre
- Access to clean water
The full Crew Coffee Machine cleaner range can be purchased via the Beanmachines website
Milk Dispensing Issues
The following guides will help you troubleshoot and remedy any milk dispensing issues.
Crew CM70 Milk Flow Adjustment
Adjusting the milk flow on the Crew CM70 is done via the milk frother contained within the dispensing head.
Symptoms: Milk flow is sputtering. Milk is too cold. Milk is too hot.
If the milk dial is turned too far clockwise or anti-clockwise the milk will start to sputter.
The milk flow on the Crew CM70 can be adjusted to accommodate for a variety of milks and to also change the temperature of the milk. A small dial on the milk frother can be turned clockwise to reduce the milk flow and increase the temperature. Turning the dial anti-clockwise will increase the milk flow and reduce the milk temperature.
The following short video shows how to adjust the milk dial:
Crew CM70 Milk Dispenser Cleaning
Cleaning the milk dispenser regularly is essential to prevent issues and blockages along with keeping the coffee tasting at it’s very best.
Symptoms: Milk flow is sputtering or entirely blocked.
Watch the short video below and ensure the dispensing head and frother is clean and clear from blockages.